Pre-Setup Readiness Checklist
Before plugging in the speaker, ensure the following items are settled to prevent process interruptions during setup:
Required Before You Begin
1. Network Credentials: Have your exact Wi-Fi network name (SSID) and password written out on paper.
2. Mobile Device: Use a smartphone or tablet (iOS or Android) with Bluetooth turned ON.
3. Official Companion App: Installed from your device's official app store and signed into your account.
4. App Discovery Permissions:
- iOS (iPhone/iPad): Ensure Local Network and Bluetooth permissions are enabled in your phone Settings for the companion app.
- Android: Ensure Nearby Devices (Android 12+) or Location (Android 11 and older) permissions are enabled under App Info > Permissions.
Step-by-Step Connection Instructions
Follow this fixed sequence of steps to complete the initial setup smoothly. You can follow along with the video guide below or read the written steps.
This video will help you set up any Alexa model.
Note: The tutorial video above is hosted by YouTube and produced by an independent creator. DIGITALDOTS TECHNOLOGIES is not affiliated with, sponsored by, or endorsed by the creator of this video.
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Power On the Speaker: Plug the speaker into a wall outlet using the included power adapter. Wait 30 to 60 seconds for the internal system to boot. The light ring will spin blue and then change to glowing or spinning orange, indicating Setup Mode.
(If the light does not turn orange, press and hold the Action button on top of the speaker for 20 seconds). - Initiate Setup in the Companion App: Open the official companion app on your phone, tap the Devices tab at the bottom, select the + (plus) icon in the top right corner, and tap Add Device.
- Bluetooth Discovery & Pairing: Keep your phone within 3 feet (1 meter) of the speaker. The companion app will search for nearby hardware over Bluetooth. When your device name appears on the phone screen, tap it to select it.
- Connect to Wi-Fi: Select your home Wi-Fi network from the list shown inside the companion app. Enter your Wi-Fi password carefully. The companion app will hand the Wi-Fi credentials across to the speaker over Bluetooth.
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Final Update & Activation: The companion app will confirm the connection. Assign a room location for the speaker.
Important: Brand-new devices often go quiet for 2 to 5 minutes immediately after connecting to download their initial firmware update. Leave the device plugged in during this process.
Common Setup Roadblocks & Solutions
Independent explanations for common setup interruptions:
| Symptom | Primary Cause | Resolution |
|---|---|---|
| App reports "No Devices Found" | Missing local discovery permissions | Open your phone's Settings menu, locate the companion app, and enable Local Network (iOS) or Nearby Devices (Android). |
| Solid Red Light Ring | Hardware microphone mute engaged | Press the physical Microphone button (circle with a line through it) on top of the speaker to un-mute the hardware. |
| Wi-Fi Password Rejected | Frequency or character typing error | Ensure you are selecting a 2.4 GHz signal if range is an issue, and re-check character capitalization (e.g., capital 'I' vs lowercase 'l'). |
| Setup Stalls at 90% | Dual-band router signal confusion | Move the speaker into the same room as the router for initial setup to ensure a strong 2.4 GHz signal handoff. |
Explore Related Written Guides
Select any of the topics below to open our detailed independent reference manuals: